Privacy Policy

Personal Information — name, mobile number, email address, and an optional profile photo.

Booking Information — selected venue, booking date, booking time, payment status, and booking history.

Location Information — with your permission, SpotGala may access your device location to help you discover nearby sports venues and recreational facilities. Location access is optional and can be disabled through your device settings.

Device Information — device type, browser type, operating system, IP address, app version, and crash reports.

Your information is used to process bookings, confirm reservations, send booking notifications, improve platform performance, detect fraud, provide customer support, generate analytics, and improve search results.

SpotGala does not store your complete debit card, credit card, or banking credentials. Payments are securely processed by trusted payment service providers.

We may share necessary booking information with venue owners, payment providers, notification providers, and legal authorities when required by law. We do not sell your personal information to third parties.

SpotGala uses cookies and similar technologies to keep users signed in, remember preferences, improve website performance, and analyze visitor behavior. Users may disable cookies, although some platform features may not function correctly.

We implement industry-standard security measures including HTTPS encryption, secure authentication, JWT-based API authorization, role-based access control, database security, and regular backups. While we take reasonable measures to protect your data, no online service can guarantee absolute security.

SpotGala is intended for family-friendly activities. Users under 18 should use the platform under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization where required.

Depending on applicable law, you may have the right to access your personal information, correct inaccurate information, request deletion of your account, withdraw consent for optional data processing, and request a copy of your personal data. Requests may be subject to legal or operational requirements.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

SpotGala may integrate with third-party services such as payment gateways, mapping services, cloud storage providers, analytics platforms, and notification services. These services have their own privacy practices and policies.

This Privacy Policy may be updated periodically. The latest version will always be available on the SpotGala website and mobile applications.

If you have any questions about this Privacy Policy or your personal information, please contact SpotGala through the Contact page provided on the platform.